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APRESCAFE.COM PRIVACY POLICY
This web site is owned and operated by Tryvista and its subsidiaries and affiliates ("Tryvista" or "us"). We are committed to maintaining your confidence and trust. We have established this Privacy Policy to protect the information you provide to us online. By using this web site (“Site”) you agree to the terms of this Privacy Policy.
Although we have endeavored to create a secure and reliable web site for you, the confidentiality of any communication or material transmitted to or from Tryvista via this Site or e-mail cannot be guaranteed. When disclosing any personal information, you should remain mindful of the fact that it is potentially accessible by unauthorized persons and, consequently, may be collected by unauthorized persons and used without your consent. Tryvista disclaims all liability for the security of information transmitted through the Internet.
Information Collection & Use
Registration
Visitors to our Site have the option to complete the registration form and create a customer account with a user name and password. During registration you are required to give contact information such as name and email address. We use this information to contact you about the offerings and services on our websites. We will occasionally send you information on products, services, special deals, promotions, and our newsletter. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at service@ApresCafe.com, or you may contact us at 877-777-3451, or at Tryvista, 313 West Liberty Street, Suite 228, Lancaster, PA 17603-2798 to opt-out. Tryvista is the sole owner of the information collected on ApresCafe.com. Tryvista collects personally identifiable information from our users at several different points on our Site.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our Site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to notify contest winners and award prizes, to monitor Site traffic and personalize the Site. We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Tryvista stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at service@ApresCafe.com to request that we remove this information from our database.
Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on our Site. We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site, such as contests or surveys, will be limited.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. You may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at service@ApresCafe.com, or you may contact us at 877-777-3451, or at Tryvista 313 West Liberty Street, Suite 228, Lancaster, PA 17603-2798 to opt-out.
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. You may opt-out of receiving it by following the instructions included in each newsletter or by emailing us at service@ApresCafe.com, or you may contact us at 877-777-3451, or at Tryvista 313 West Liberty Street, Suite 228, Lancaster, PA 17603-2798 to opt-out.
Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Profile
We store information that we collect through cookies to create a “profile” of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the Site for you. We do not share your profile with other third parties.
Information Sharing and Disclosure
Aggregate Information
We share aggregated demographic information about our user base with our partners. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information
We DO NOT Share Personally Identifiable Information with Third Parties.
Agents
We may use outside companies to fulfill and ship orders and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.
Choice/Opt-Out
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at cutomerservice@ApresCafe.com, or you may contact us at 877-777-3451, service@ApresCafe.com or Tryvista 313 West Liberty Street, Suite 228, Lancaster, PA 17603-2798.
Links to Other Sites
This Site may contain links to other websites that are not owned or controlled by Tryvista. Please be aware that we are not responsible for the privacy practices of such other Sites. We encourage you to be aware when you leave our Site and to read the privacy policies of each and every website that collects personally identifiable information. This privacy policy applies only to information collected by this Site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing us at service@ApresCafe.com, or you may contact us at 877-777-3451, or at Tryvista 313 West Liberty Street, Suite 228, Lancaster, PA 17603-2798
Security
The security of your personal information is important to us. When you enter sensitive information such as credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can send email us at service@ApresCafe.com.
Business Transitions
In the event Tryvista goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our Web Sites for 30 days of any such change in ownership or control of your personal information.
Changes in this Privacy Policy
If we decide to change our privacy policy, we will post those changes on the Site’s home page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy, so please review it frequently.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: service@ApresCafe.com, or at 877-777-3451, or at Tryvista 313 West Liberty Street, Suite 228, Lancaster, PA 17603-2798.
This Privacy Policy is effective June 14, 2007.
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